Privacy Policy
Effective Date: August 2025
The Content Creator Agency (“we,” “our,” “us”) is committed to protecting the privacy of our clients and their brands. This Privacy Policy explains how we collect, use, and safeguard personal and business information when you work with us for video content creation services, including content produced for social media and websites.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, and other details provided when you contact us, book services, or sign agreements.
Business & Brand Information: Company name, brand guidelines, marketing goals, project details, and creative direction needed for video production.
Media Assets: Photos, videos, logos, brand files, or other creative materials provided by you for use in content creation.
Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, pages visited, and time spent.
2. How We Use Your Information
We use your information to:
Produce and deliver high-quality video content for your brand’s social media, website, and marketing channels.
Communicate with you about projects, updates, approvals, and deliverables.
Process payments and manage billing.
Maintain brand consistency and follow your provided brand guidelines.
Showcase finished projects in our portfolio, website, or social media (only with your prior approval).
Improve our services and client experience.
3. Sharing of Information
We do not sell or rent client information. We may share information with:
Service Providers: Trusted third parties who assist with editing, production, storage, or payment processing.
Project Partners: Collaborators or subcontractors (e.g., videographers, editors, photographers) engaged in your project.
Legal Obligations: If required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale, client information may be transferred.
4. Content Ownership & Usage
Client Deliverables: Final paid video content belongs to you, the client, for use on your social media, website, and approved marketing platforms.
Raw Footage: Unless otherwise agreed, raw footage remains the property of The Content Creator Agency but may be archived for future edits.
Portfolio Use: We may request permission to use select completed videos for our portfolio, website, or social media to demonstrate our work.
5. Data Security
We use reasonable technical and organizational measures to protect personal information and media files. While we take precautions, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain project files and information for as long as necessary to provide services, meet contractual obligations, or as required by law. Raw footage retention timelines may be outlined in your project agreement.
7. Your Rights
Depending on your location, you may have rights to:
Access the personal information we hold.
Request updates or corrections to your information.
Request deletion of your personal data.
Withdraw consent for marketing or portfolio use.
To exercise your rights, contact us at: [email protected]
8. Cookies & Website Tracking
Our website may use cookies and tracking tools to improve user experience and analyze traffic. You may disable cookies through your browser settings.
9. Third-Party Links
Our content may include links to external websites. We are not responsible for the privacy practices of third-party sites.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
The Content Creator Agency
Email: [email protected]